What is complaint? How can I complaint? How to judge a complaint order?

What is a complaint? 

"Complaint" refers to the customer support provided by our platform, with which users can resolve any issues arising during a transaction such as disputes between the sellers and buyers.

How can I complain? 

If you fail to reach an agreement, you can click the 【Apply For Arbitration】 button on the order page, fill in the information according to the instructions and take up a complaint case. Relevant reading: "How to deal with disputes when dealing with the other party?” 

How to judge a complaint order?

1. Transaction Regulations of PIEXGO OTC. Relevant reading: "The rules of OTC "

2. Related facts, including but not limited to: related transaction records and other evidence submitted by buyers and sellers, such as transaction screenshots, remittance screenshots, etc.