Web:
1）You have two methods to submit a request：
Method 1：Enter home page，click on【Contact Us】/【Support】;
Method 2：【OTC】→【Apply For Arbitration】
2）Enter the 【Submit a request】
APP：
1. Click on【Me】→【Contact Service】→【Submit a request】
2. After receiving your request, the customer support team will help you.（Reminder: Please check （ ticket） replied in your email.）
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