1. Visit PIEXGO homepage: https://www.piexgo.com .Click on【Log In】at the top right corner of the screen.(You can buy and sell digital funds in OTC trading area only after KYC certification has been passed)
- If you already have an account, click on【Sign in】，enter your account and password, then you can sign in successfully after the security verification，and then skip the Step 2.
- If you don’t have an account，click on【Register】first. Relevant reading: "How to register for an account? "
2. If you have funds in your exchange account ，you can trade in OTC trading area after transferred. Relevant reading: 《What is "Transfer" , and how do I transfer?》
3. Click on 【BUY】in 【OTC】，you can select the digital funds you want to buy (Take buy BTC as an example) at the top left corner . You have two methods to buy your BTC.
- Method 1：In 【BUY】, base on the corresponding quantity and limit, choose the online merchant according to the price and payment methods you prefer. Click on 【Buy】，and then enter the amount/quantity you want to sell ， click on【Submit】.
- Method 2：You can choose【Publish Ad】, select the market price (The total amount must be over 1000 RMB) and quantity you want to buy, fill in notes（Optional）, and then click on【Post】.
If your order does not complete, you can click 【My Orders】to check/cancel your order;
If your order has processed, you can click 【My Orders】 to select the corresponding order to pay.
4. On the order page, confirm the amount (total) and payment method of the order.
You need to pay to seller’s account according to the payment method required by the seller within the limited time and then click on【I have paid】.Waiting for the releasing and you also can chat with the seller during the waiting.
5. When the seller confirm the receipt, please comfirm whether the account receives the tokens.
If you have successfully completed the transaction, you can click【Transfer】to transfer your funds to the Exchange account for trading;
If you click 【I have Paid】after 30 minutes , you really have not received the funds, you can click【Appeal】，customer service will follow up your request after receiving .Related reading:《What if I don’t receive the funds after payment?》
1. If it is 30 minutes after you click on【I have Paid】and you have not received the digital asset yet, you can click on【Appeal】. Relevant reading: "What if I don’t receive the money after payment? “.
2. If you want to sell digital tokens on PIEXGO OTC Website, please read "How can I sell tokens on PIEXGO OTC Website? "